Terms of Use

Welcome to DuruVault.

These Terms of Use ("Terms") constitute a legal agreement between you ("you", "your", or "User") and DuruVault / DURU LLC ("DuruVault", "DURU", "we", "us", or "our").

By creating an account, accessing, or using DuruVault, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, do not use the Services.

1. About DuruVault

DuruVault is a technology platform designed to help users securely store, organize, manage, share, and verify digital documents and records. Depending on the Services available to you, DuruVault may provide:

• Digital document storage
• Digital vaults
• Secure document sharing
• Document verification
• Identity-related verification features
• Notifications and reminders
• Account and access management
• Business and organizational features
• Optional AI-powered functionality
• Other digital services introduced from time to time

2. Eligibility

You must be at least 18 years old to create and use a DuruVault account.

You must meet the minimum legal age and eligibility requirements applicable to your location.

You represent that the information you provide to DuruVault is accurate and that you have authority to create and use the account.

3. Your Account

You are responsible for maintaining the confidentiality of your account credentials. You must:

• Use accurate information;
• Protect your password and authentication methods;
• Enable available security controls when appropriate;
• Notify us promptly of suspected unauthorized access;
• Not share authentication credentials improperly;
• Not allow unauthorized persons to access your account.

You are responsible for activity occurring through your account to the extent permitted by law.

4. Your Documents

You retain ownership of documents and other content that you upload to DuruVault.

You grant DuruVault a limited, non-exclusive right to host, store, process, transmit, display, and otherwise use your content only as reasonably necessary to provide, secure, maintain, and improve the Services, comply with law, and enforce these Terms.

DuruVault does not acquire ownership of your documents merely because you store them on the platform.

5. Prohibited Content and Activities

You may not use DuruVault to:

• Commit or facilitate illegal activity;
• Upload malicious software;
• Attempt unauthorized access;
• Circumvent security controls;
• Attack or interfere with the Services;
• Abuse verification systems;
• Submit fraudulent documents;
• Impersonate another person or organization;
• Infringe intellectual-property rights;
• Harass, threaten, or harm others;
• Distribute unlawful or harmful material;
• Use the Services to facilitate fraud or identity theft;
• Reverse engineer or improperly exploit the platform;
• Attempt to access another user's private information.

6. DuruVerify

DuruVerify is intended to provide verification information based on the verification process used. A verification result should not be interpreted as an unconditional guarantee of:

• Identity;
• Character;
• Future conduct;
• Professional qualifications;
• Service quality;
• Financial reliability;
• Legal status;
• Continuing validity of a document; or
• Performance of a person or organization.

Users should conduct additional due diligence when appropriate.

DuruVault may update, suspend, revoke, or remove verification status where information changes, expires, becomes unreliable, or raises security or compliance concerns.

7. User Responsibility for Verification

Users are responsible for providing truthful information and documents.

Submitting fraudulent, altered, stolen, misleading, or unauthorized documents may result in account suspension, termination, reporting to appropriate authorities, or other action permitted by law.

8. Secure Sharing

DuruVault may provide tools allowing users to share documents or records with other people or organizations. You are responsible for selecting the appropriate recipient and sharing permissions. Where available, sharing controls may include:

• Expiration dates
• Password protection
• Revocation
• View-only permissions
• Download permissions
• Access logs

Once you intentionally share information with another person or organization, DuruVault cannot guarantee how that recipient will use, copy, photograph, download, disclose, or retain the information.

9. Third-Party Services

DuruVault may integrate with third-party services, including payment providers, cloud infrastructure providers, authentication providers, AI providers, verification providers, communications services, analytics providers, and other technology partners.

Third-party services may have their own terms and privacy policies. DuruVault is not responsible for the independent actions, failures, policies, or security practices of third parties to the extent permitted by law.

10. Payments and Subscriptions

Certain DuruVault Services may require payment. Prices, plans, billing periods, storage limits, features, taxes, and payment terms will be displayed at the time of purchase or subscription.

Subscriptions may automatically renew where clearly disclosed and authorized. You may cancel according to the cancellation process applicable to your plan.

Payment disputes and refunds are subject to the applicable payment and refund terms.

11. Free and Paid Plans

DuruVault may offer free and paid plans. We may change plan features, limits, pricing, or availability subject to applicable law and reasonable notice where required.

If a plan is discontinued, we may provide users with reasonable options concerning their stored information where required.

12. Availability

We aim to provide reliable Services but do not guarantee that DuruVault will always be:

• Available;
• Uninterrupted;
• Error-free;
• Completely secure;
• Free from delays; or
• Free from technical defects.

Maintenance, outages, security events, third-party failures, internet problems, force majeure events, and other circumstances may temporarily affect availability.

13. Backups and Data Loss

DuruVault may maintain backups and recovery systems. However, users should not assume that backups provide an unlimited or permanent copy of every document.

Where appropriate, users should maintain independent copies of particularly important records.

14. Security

DuruVault uses reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security.

You acknowledge that security is a shared responsibility and agree to use available security features appropriately.

15. AI Features

Some DuruVault features may use artificial intelligence. AI-generated information may be incomplete, inaccurate, outdated, or inappropriate for a particular purpose.

AI outputs should not be treated as professional legal, medical, financial, immigration, employment, or other specialized advice. Additional AI-specific terms may apply.

16. Intellectual Property

DuruVault and its licensors retain ownership of the DuruVault platform, software, branding, trademarks, logos, designs, interfaces, documentation, and other proprietary materials.

Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from DuruVault's proprietary technology.

17. User Feedback

If you voluntarily provide suggestions, ideas, or feedback about DuruVault, you grant us permission to use that feedback to improve our Services without compensation, provided that such use does not disclose confidential personal information contrary to our Privacy Policy.

18. Suspension and Termination

We may suspend or terminate an account where reasonably necessary to:

• Protect users;
• Prevent fraud;
• Address security threats;
• Investigate suspected violations;
• Comply with law;
• Protect DuruVault's systems; or
• Enforce these Terms.

Where appropriate and legally permitted, we may provide notice and an opportunity to resolve the issue.

19. Effect of Termination

After account termination, access to your information may cease. Data may be deleted according to our Privacy Policy, applicable retention requirements, backup processes, and legal obligations.

Users should export important information before voluntarily closing an account where export functionality is available.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, DuruVault provides the Services on an "as available" and "as is" basis.

We do not guarantee that the Services will meet every user's requirements or that information available through the Services will always be complete, accurate, current, or error-free. Nothing in these Terms excludes a warranty or legal protection that cannot lawfully be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, DuruVault and its officers, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services.

Where legally permitted, DuruVault's aggregate liability arising from the Services will be limited to the amount you paid to DuruVault for the applicable Services during the six-month period preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot legally be limited or excluded.

22. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless DuruVault and its officers, employees, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your unlawful use of the Services;
• Your violation of these Terms;
• Your infringement of another person's rights;
• Fraudulent or unauthorized documents submitted by you; or
• Your intentional or negligent misuse of the Services.

23. Governing Law

These Terms will be governed by the laws specified in the final agreement approved by DuruVault's legal counsel, taking into account the applicable jurisdiction and mandatory consumer-protection laws.

Proposed primary jurisdiction: New York, United States.

Mandatory rights that apply to users under the laws of their jurisdiction will not be excluded where such exclusion is prohibited.

24. Dispute Resolution

Before filing a formal legal claim, users are encouraged to contact DuruVault and attempt to resolve the dispute informally.

The final version of these Terms may contain additional dispute-resolution provisions, including arbitration, mediation, venue, class-action provisions, or other mechanisms, if approved by legal counsel.

25. Changes to These Terms

We may update these Terms periodically. Material changes may be communicated through the Services, email, or another appropriate method.

Your continued use of DuruVault after the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

27. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, applicable service-specific terms, and other incorporated policies, constitute the agreement governing your use of DuruVault.

28. Contact

DuruVault / DURU LLC

• DURU NEW YORK
• 711 Seagirt Avenue
• privacy@duruvault.com